Melorra™ jewellery is available for purchase through our mobile application, available on both iOS and Android platforms (our "App"), and on our mobile responsive e-commerce enabled website, melorra.com (our "Website").
While Melorra invites everyone to admire the lovely jewellery designed by its world class designers, purchases of our jewellery may only be made by those individuals who are qualified to enter into a contract as per the Indian Contract Act, 1872. When you use our Website and App, you are representing that (a) all registration information you submit is truthful and accurate; (b) you will maintain accuracy in the information you provide us; (c) that you are fully able and competent to enter into the terms of sale we have mentioned here. You also acknowledge that Melorra does not have the responsibility of ensuring that you meet these requirements.
Melorra has the right to grant or refuse usage of its services available on the Website and App to you, at any time, without having to assign a reason.
When you use our Website or App, you are representing to us that:
Melorra cannot and will not assure that other users are or will be complying with the foregoing rules or any other provisions mentioned here. You assume all risk of harm or injury resulting from any such lack of compliance.
All information, content and material contained in the Website and/or App belong to August Jewellery Private Limited (AJPL) (the legal owner of the brand "Mellora™"), and is its copyrighted property. All trademarks, services marks, trade names, and trade dress are proprietary to AJPL. No information, content or material from the Website and/or App may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way without the AJPL's express written permission.
In order to purchase our products, you may need to register on our Website or download our App, and create a "Member" account. Your account gives you access to our products and functionality that we may establish and maintain from time to time, and at our sole discretion.
We would require you to provide your full legal name, valid email address and any other information requested from you in order to complete the registration process to be able to purchase the products. If you provide us with incorrect details, we are not responsible for any loss or damage that may occur while trying to deliver the products to you. The information provided by you may be shared by us with any third party for record keeping purposes, internal procedures or for any other reasons whatsoever, at our sole discretion. By registering on our Website and/or App, you consent to such disclosure.
You are responsible for making all arrangements necessary for you to have access to our Website and/or App, and for ensuring that all persons who access our Website and/or App through your internet connection and server are aware of these terms, and that they comply with them. You are also solely responsible and liable to us for all activities that take place or occur under your account. You agree that your ability to log into your account is dependent upon external factors such as internet service providers and internet network ability, and we shall not be liable to you for any damages arising from your inability to log into your account.
Once you complete registration on the Website/App, you will be a member which:
By providing us with your email address, you consent to our using the email address to send you service-related notices, including any notices required by law, in lieu of communication by postal mail. We may also use your email address to send you other messages, including changes to features of the service and special offers. If you do not want to receive such email messages, you may opt out by sending us an email at: email@example.com. Opting out may prevent you from receiving email messages regarding updates, improvements, or offers.
If you wish to purchase an item from the Website and/or App, you shall:
We may not own any of the jewellery and other products listed on the Website and/or App. In such cases, we only order the products listed on the Website and/or App from third party traders and merchants, after the order is confirmed by you and it will be delivered to you. In such a scenario, there is a possibility that the item ordered by you might have been traded since it was listed on the Website and/or App and might not be available at that point of time.
In the event the chosen jewellery are not available at that point of time, we will call you and suggest an alternative jewellery. In case you choose any alternative jewellery, we shall confirm the new order. If the cost of the new selection is more expensive than the previous one, you shall have to pay the differential amount . If the cost of the new selection is less expensive than the previous one, we shall refund the excess amount to you in the manner specified here. If you decide not to choose any alternative jewellery we shall refund you the amounts paid to us, if any for the specified order.
Diamond/gemstone prices vary from one category to another and seller to seller where numerous factors like reputation of the sellers, brand value, design of the jewellery and other factors have an impact on the price of the diamond/gemstone. The demand and supply of diamonds/gemstones in the market can also affect their price. The prices stated on the Website and/or App may be substantially higher or lower than the actual prices in the retail markets.
All pricing information available on the Website and/or App must be used as a general guideline for diamond and gemstone prices. While this Website and/or App is designed to provide the most accurate pricing information, the information about the diamonds/gemstones does not provide an appraisal or guarantee of value, nor does it give suggestions or recommendation of any sort for buying or selling diamonds/gemstones. All grading and pricing are subjective methods of analysis and no guarantee is made or liability assumed as to the accuracy or validity of the information provided by the service or the expertise of those providing information via the service.
The prices on the Website and/or App are subject to change without notice. For any order the price is the prevailing price on the day the order is confirmed. The prices of the products listed on the Website and/or App are fixed and not negotiable. If you have any questions, please do not hesitate to contact us at firstname.lastname@example.org.
We may, at our sole discretion, request you to pay a percentage of the value of the transaction as an advance at the time of placing the order. The balance payment for the order shall be paid by you at the time of delivery of the product. Failure to pay the balance amount at the time of the delivery of the product shall be treated as a cancellation of the order. Any advance amount paid by you at the time of placing the order shall not be refunded by us in the event of cancellation of the order by you, for any reason whatsoever.
We, as a merchant, shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorisation of any transaction, on account of the cardholder having exceeded their pre-set limit.
In no event shall AJPL, its officers, directors, employees, partners or agents be liable to you or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable or whether or not AJPL has been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortious action, or any other claim arising out of or in connection with, your use of, or access to, the Website, App or services.
The Website and/or App, all your transactions, and our relationship shall be governed by the laws of India, without regard to conflict of law principles.
You agree that all claims, differences and disputes which we may have shall be subject to the exclusive jurisdiction of the competent courts located in Bangalore.
You acknowledge that your participation in the service, does not make you an employee or agency or partnership or joint venture or franchise of AJPL.
We reserve the right to modify or terminate any portion of the Website and/or App for any reason, without notice and without liability to you or any third party.