FAQs | Melorra

Frequently Asked Questions

QIs jewellery from Melorra 100% real and certified?

Absolutely. Our entire collection, be it yellow, white or rose gold, is 100 percent pure gold, through and through. We use 22karat and 18karat real gold to make our jewellery across all categories. Our diamonds and gemstones too are completely original and certified. We have the SGL and IGI certification to authenticate our diamonds and gold. Furthermore, Melorra is an all-inclusive Hallmarked jewellery Brand.

QWhat is your Return Policy?

QHow do you ship the product?

QWhat's the idea behind fashion-inspired jewellery?

QCan I exchange my Melorra Jewellery?

Yes, we offer an exchange within 30 days for the entire value. We also have a lifetime exchange policy which offers 90% exchange value across all jewellery categories. The timelines for the Lifetime Exchange start post the 30-day refund threshold. The process of exchange starts with a quality check of the product; after which, we provide the exchange value. You can then use that value to purchase any other product from our collection.

QWhat is the mode of payments you offer?

QAre there any additional or hidden costs?

QWhat is the estimated delivery time for Melorra products?

QDo you ship all over India?

QDoes Melorra have an offline store?

Our jewellery is super fashionable, affordable, easy to wear, made of quality that you’d love and is a perfect match for your everyday outfit. Delivered to your doorstep, with certifications and hallmarks for proof, plus a lifetime exchange policy to top it all off, you gotta check us out!

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Ferns Icon, 5th Floor, Doddanekkundi, Bengaluru, 560037