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Old Gold Exchange at Melorra
Looking to exchange your gold jewellery?
Refresh your jewellery collection by transforming your old gold into new favourites, lightweight, global trend-inspired, and always in style. Visit our Experience Centre with your existing gold and walk out with something you’ll love even more. Our advanced equipment ensures precise purity and weight evaluation, so you receive the best value for your gold. Once valued, explore 20,000+ thoughtfully designed gold and diamond pieces to find your perfect match. Available in 9KT, 14KT, 18KT & 22KT Pair your selection with our ongoing Offers and make your upgrade even more rewarding.
To sell old Gold, visit us today or call us to book an appointment -
Phone: 18005697978
FAQs
2. Can I exchange jewellery from other brands?
Yes, gold jewellery from any brand can be exchanged.
However:
Non-Melorra jewellery is only eligible for exchange (not cash refund)
Purity will be verified before valuation
3. Is a bill or certificate required?
Mandatory for Melorra gold and diamond jewellery
Recommended for other gold jewellery
If missing, items may be sent for detailed evaluation
4. How is the value of my gold calculated?
Your gold value is based on:
Current gold rate
Net weight (after removing stones/impurities)
Purity (tested using certified machines)
Final value = Gold rate × purity × net weight (with applicable deductions)
5. How is purity tested?
We use advanced Karatmeter (XRF) technology to check gold purity instantly and accurately.
It is a non-destructive test
Results are automated and directly recorded in the system
Ensures complete accuracy with no manual intervention
For non-Melorra jewellery, final purity may be confirmed after melting and spectrometer testing.
6. Is melting required for valuation?
Melorra jewellery: No melting required
Other brands: Jewellery may be melted to determine accurate purity
7. How does the melting and purity testing process work?
For non-Melorra jewellery:
Stones, dust, and impurities are removed
The jewellery is melted into a small metal piece
The metal is cleaned using a mild acid solution
Purity is tested using a spectrometer at multiple points
An average purity is calculated for final valuation
The spectrometer reading is considered final.
8. Are there any deductions?
Yes, deductions may apply based on:
Purity level
Type of jewellery
Presence of stones or impurities
Any discounts applied during original purchase (for diamonds) will also be deducted.
9. Can I get cash for my old jewellery?
Melorra products: Eligible for Old Gold Exchange (refund to bank account)
Other brands: Only exchange is allowed (no cash payout)
10. What documents are required for Old Gold Exchange?
Original invoice (mandatory for studded jewellery)
Valid ID proof (PAN/Aadhaar, etc.)
Bank details
PAN required for transactions above ₹2 lakhs
11. Is the process transparent?
Yes. The entire process:
Happens in front of you
Uses certified machines like Karatmeter and spectrometer
Is conducted under CCTV monitoring
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